We would never buy a diamond without seeing it in person first, and we don't think you should have to either. With a 10% refundable deposit, less shipping and handling, we will have the diamond of your choice brought to the Bailey Banks and Biddle location of your choice for your review. Diamonds are usually available for viewing within 48 hours.
All products are subject to price change and availability. Bailey Banks & Biddle reserves the right to limit quantities. Any typographical, photographic or other errors are subject to correction. For all prices and products, Bailey Banks & Biddle reserves the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors.
Orders for in-stock items that don't require sizing typically ship within 2 to 3 business days, pending credit card authorization.
We process all orders Monday-Friday. Orders placed before 3pm EST will be filled the same day. Orders that require ring sizing may take additional time to process. Processing times vary.
Signatures are required for all deliveries over $400.
If you are not completely satisfied with your purchase, we will gladly provide an exchange or refund under the following conditions:
- Merchandise is returned or exchanged within 30 days from date of shipment.
- Merchandise must be returned in unworn condition with original box, warranty, certificate, and paperwork.
- Refunds will be issued to the same form of payment as the original purchase. Shipping is non-refundable. Please note that your card issuing bank may take several business days, typically 3-5 business days, to apply any credits we issue.